FAQ
Do you sell brand-name pills?
No, we sell generic medications.
Can you guarantee the quality of the drug you offer?
Yes. All our products are thoroughly tested and come with the necessary documentation. They are manufactured in India by a licensed FDA approved company.
Should I have a prescription to order from you?
We sell both prescription and over-the-counter medications. If you choose to buy a prescription product, we will ask you to send us a copy of your prescription from a licensed health care provider. If you do not send us the required prescription within 3 days, we will have to cancel your order. Even if you order an OTC medication, we strongly recommend that you consult your doctor prior to ordering to be sure that the drug you are about to order is the one you need.
How can I place an order on our website?
Please visit our How to Order page.
What payment options do you offer?
We accept payments via Visa, MasterCard, JCB, Amex.
Is my personal information safe?
We take all the necessary steps to protect your personal information. This website has an SSL (Secure Socket Layer) encryption, which means your personal data will not be viewed by third parties. In addition, our servers are checked daily for any security risks by McAfee and WebSafe.
Do you have any discounts?
Yes, we offer discounts regularly. Please follow our updates to stay informed.
Do you ship drugs all over the globe?
Yes. We ship orders to almost any location in the world (for the exception of some countries in Asia).
Where do you ship orders from?
Since the products we sell are manufactured in India, we ship orders from this very country.
Can you provide confidentiality?
Sure. Your order will be sent in a discrete looking package. Nobody will find out what is inside the package.
Will my order be sent out immediately?
Your order will be sent out in 1-2 days because we have to check your order first to make sure that the shipping details are correct.
What shipping methods do you use?
Currently, we offer two shipping methods: Standard International Airmail ($10) and Express Courier Delivery ($30). Orders sent via Express Courier Delivery usually arrive within 5-6 business days, while orders sent via Standard International Airmail arrive within 10-21 business days. For more details, visit our Shipping and Payment page.
What if the package is damaged or some items are missing?
In this case, you should contact us immediately. We will either reship the medications free of charge or give you a refund. Please note that large orders (90 tablets and more) can be sent out in several packages and may arrive on different days.
Can I check the status of my order?
Yes, you can. There are 2 options to do that:
- contact us using any of the options suggested on the Contact Us page;
- check the status of your order online using your account.
I gave you a wrong shipping address. Can I correct the mistake?
Yes, you should contact us and we will correct the mistake (provided that your order has not been sent out yet).